Latest jobs in Customer Service
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Customer Service Specialist (Mandarin Speaking) at an Expanding Transport and Logistics Services Provider Company in Yangon
Yangon
Up to 1,500,000 MMK per month plus competitive benefits and allowances
Customer Service Specialist (Mandarin Speaking) at an Expanding Transport and Logistics Services Provider Company in YangonResponsible for Mandarin Translation and Interpreting, Customer Service, Customer Onboarding, Sales and Operations Support, ReportingUp to 1,500,000 MMK per month plus competitive benefits and allowancesThe RoleJoin a fast-growing Transport and Logistics company in Yangon, offering an exciting opportunity to work with an expanding customer base and a diverse team. If you are fluent in Mandarin and have a passion for delivering exceptional customer service, we invite you to be part of our dynamic teamAbout the CompanyOur client is an expanding 3PL provider and Freight Forwarding business, with a successful record in Mandalay and ambitious plans to expand into Yangon. Be part of a team shaping the future of logistics in MyanmarDescriptionAccurately translate and interpret documents and key information provided by Chinese buyers and customers, ensuring clear communication and understandingServe as the primary point of contact for assigned customers, proactively addressing their inquiries, concerns, and needs to support smooth operations processesCollaborate with the Sales and Operations teams throughout the customer onboarding process, ensuring a seamless and efficient transitionWork closely with the Sales and Operations teams to facilitate customer requirements, resolve issues, and maintain high customer satisfaction levelsProvide regular reports and updates to the Sales Manager, helping to monitor and optimize customer service performanceRequirementsMinimum 1 to 2 years of Customer Service experience within 3rd party logistics service industryProficiency in spoken and written Mandarin is essential to effectively communicate with Chinese customers and partnersStrong customer service skills with an ability to empathize, listen, and address customer concerns and inquiries effectivelyA collaborative and proactive approach to working with cross-functional teams, particularly Sales and Operations, to achieve seamless customer onboarding and support processesBenefitsBasic salary plus phone allowance, transportation benefits, and an attractive annual bonusCareer Growth OpportunitiesBe part of the expansion recruitment and career development plans along with the organization’s growth
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Associate Consultant at Myanmar's Best Recruitment Agency in Yangon
Yangon
Salary up to 400,000 MMK plus other benefits
Sales Associate (Associate Consultant) at Best Recruitment Agency in YangonReporting Manager - Team ManagerResponsible for developing a strong network of prospective candidates in the Myanmar Market and SEA Market through networking, referrals and direct sourcing.Up to 400,000MMK plus other benefits.Key Areas of ResponsibilityBuild relationships with key decision makers.Research business to see where possible hiring needs may arise.Visit client company sites.Using social media, networking and existing relationships to increase the number of candidates in the database.Meet with prospective candidates to assess their suitability to roles.Manage the CRM database and ensure accurate and timely data entry.Provide input and guidance to staff in areas you are familiar with.Share information freely to colleagues.RequirementsKnowledge of business development to multinational companies.Strong communication skills in both English and Burmese.Driven personality and a commitment to exceed KPIs.Strong computer literacy and able to type at more than 40 words per minute.Flexible personality.Highly focused on teamwork.BenefitsAnnual Salary + Company Phone + Health Allowance + Other Attractive PackagesHighlightsA rapidly growing organization which will allow your future to grow simultaneously with them. Fun and international working environment with lots of new things to learn. Intensive training for all new staff.Career Growth OpportunitiesTogether with the growth of company business, there are a lot of potential for career development of the employees. Moreover, Efficient training, chance to learn new skills on the job, high chance to be promoted depending on performance.
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Sales Support at Myanmar's Best Recruitment Agency in Yangon
Yangon
Up to 300,000 MMK plus other benefits
Sales Support at Myanmar's Best Recruitment Agency in YangonReporting Manager - Team ManagerUp to 300,000 MMK plus other benefitsKey Areas of ResponsibilityCustomer CommunicationAnswering emails via both support and direct email addressesEnsure reception and office phone is covered during business hours 8am to 5pm including lunchArrange appointments with candidates as requiredAdministrationFormatting CVsCreation of documents for both internal and external distributionWriting job descriptionsCreation of all templates - reference checks, termsPrepare necessary documents for consultant’s meetings with customersSearch relevant websites and newspapers for job leadsSource candidates from job boards (JobNet, Monster.com etc)Data EntryCreate candidate, client and contact profiles on CRMPerform all new candidate prescreening data entryUpdate Company Comments with regards to terms of businessComplete client information on overview pageRequirementsFresh Graduates preferredGood spoken and written English is a mustMotivated, multitasking and able to work under pressureWilling to learn and growBenefitsSalary + Company Phone + Health Insurance + Other BenefitsHighlightsA rapidly growing organization which will allow your future to grow simultaneously with them. Fun and international working environment with lots of new things to learn. Intensive training for all new staff.Career Growth OpportunitiesTogether with the growth of company business, there are a lot of potential for career development of the employees. Moreover, Efficient training, chance to learn new skills on the job, high chance to be promoted depending on performance.