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Call Centre Manager at a successful E-commerce Company

Job Type: Permanent
Location: Yangon
Industry: Call Center & Customer Service, Operations & Management, Call Center Operator, Customer Service, Analysis - Call Centre & Customer Service, Other - Call Centre & Customer Service
Salary Detail: Up to 1,000,000 MMK plus other benefits
Reference: YTH013461

Job Description

Call Centre Manager at a successful E-commerce Company

  • To manage call centre operation and big complaints.
  • Up to 1,000,000 MMK plus other benefits

About the Company

Our client is the successful E-commerce company which emphasizes fashion industry and has well-known fashion brands.

Highlights

A long-established company with strong history which has ambitious growth plans for the future.

The Role

  • To check staff performance and give training to what they want.
  • Pass the product knowledge to call centre agents to be easy when they solve the complaints.
  • Report directly to CEO and need to manage up to 50 staff.

Requirements

  • At least 3 years of experiences in call centre management.
  • Must be a bachelor’s degree holder.
  • Intermediate English is a must.
  • Must have strong customer service and problem-solving skills.

Benefits

Basic salary plus other benefits

Career Growth Opportunities

Together with the development of company business, there are a lot of opportunities to learn the business from the ground up.