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Customer Care Planning Manager at a Leading Telecommunication Company in Yangon

Job Type: Permanent
Location: Yangon
Industry: Call Center & Customer Service, IT & Telecommunication, Customer Service, Other - Call Centre & Customer Service, Other - IT & Telecommunication
Salary Detail: Up to 2,500,000 MMK + Other Allowances
Reference: EMI013183

Job Description

Customer Care Planning Manager at a Leading Telecommunication Company in Yangon

  • Obtain the customer feedback and complaints, inquiry and monitor the service trends
  • Up to 2,500,000 MMK + Other Allowances

About the Company

Our client offers satisfying telecom services and products to all the customers across the country.

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with them.

The Role

  • Collect data of customer’s complaints and inquiry as well as FAQs
  • Take actions on planning and monitor the services trends
  • Coordinate with Sales and Marketing Departments to ensure all customer care

Requirements

  • Customer Service Experience in telecom industry
  • BA degree holder
  • Business English is a must

Benefits

Basic Salary + Up to 3 months performance bonus + Telephone + Other Allowances

Career Growth Opportunities

A place of limitless opportunities and innovations for the employees as long as company’s development improves