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Customer Service Manager at a leading bank in Yangon

Job Type: Permanent
Location: Yangon
Industry: Banking & Financial Services, Administation & Support - Banking & Finance
Salary Detail: Up to 2,000,000 MMK + other attractive packages and allowances
Reference: MHS011297

Job Description

Customer Service Manager at a leading bank in Yangon

  • Maintain lasting relationships with profitable customers.
  • Up to 2,000,000 MMK + other attractive packages and allowances

About the Company

Our client is leading bank in Myanmar. With strong plans for growth and strong focus on their online strategy, they are in a strong position to become the most progressive bank in Myanmar

The Role

Responsible for setting the tone for a customer-focused environment.

  • Use feedback from Customer Service surveys to build customer loyalty
  • Train, develop and motivate customer service team
  • Demonstrate Bank's service standards of accuracy, responsiveness, courtesy
  • Regularly create value added conversations with customers to uncover opportunities

Requirements

  • Minimum of 3 years’ experience in customer service in Banking industry
  • Bachelor’s degree desired. Post Graduate Business degree, or certificate is preferable
  • Excellent level in English
  • Exceptional communication and people management

Benefits

Performance Bonus + Yearly Increment+ Other Allowances

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with them.

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees