Training Manager at a well-known E-commerce Company
- Responsible for providing customer service training to call centre agents.
- Up to 2,000,000 MMK plus other allowances
About the Company
Our client is the well-known E-commerce company which focuses on fashion apparels and gets positive feedbacks from customers and clients.
An innovative company among E-commerce industry which will allow your future to grow simultaneously with them.
- Check the performance and customer service skill of each employee and prepare for training activities.
- Oversee the workflow of call centre agents and point out what they need to improve.
- Work closely with management team and plan for effective training programs.
- Minimum 5 years of experiences in telecom/E-commerce industry and at least 2 years of experiences in training management.
- Bachelor’s degree holder and other related qualification will be advantaged
- Business English is must
- Familiar with traditional and modern training processes
Basic salary plus other allowances
Career Growth Opportunities
Along with the development of company’s business, there are a lot of ambitious growth plans for the future.