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Customer Service Head at one of the International Luxury Hotels in Mandalay

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Job Title Customer Service Head at one of the International Luxury Hotels in Mandalay
Job Reference HSU010543
Job Type Permanent
Job Category
Job Level
Supervisor / Team Leader
Salary Salary up to 1,000,000 MMK plus additional benefits
Location Mandalay
Date Posted 21 days ago
Application Deadline Date 2018-08-01

Job Description

Customer Service Head at one of the International Luxury Hotels in Mandalay

  • Responsible for the finest and high class customer service of the hotel
  • Salary up to 1,000,000 MMK plus additional benefits

 

About the Company

Our client is a well-known International Standard Luxury Hotel Business Worldwide, manages award-winning chain of high-class hotels in Myanmar.

 

The Role

Responsible for overall customer complaints and providing standardized service.

 

  • Responsible for controlling standard quality hotel services and maintaining customer satisfaction.
  • Implement in creating fun and standard working environment
  • Ensuring the overall hygiene and safety standards of hotel and effective management of staff, and services
  • Oversee and involve for the needs and development of hotel

 

Requirements

  • Minimum 2 years of Global experience in Hotel environment and 3 years in service industry
  • Good communication in English is a must
  • Strong experience of delivering standard service and starting-up hotel experience preferred
  • Background of International hotel or Culinary/hotel school background is a plus

 

Benefits

Accommodation + Bonus + Benefits and Allowances

 

Highlights

A well-known organization which will allow your future to grow simultaneously with them.

 

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees