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Assistant Key Account Manager at an International Telecom Infrastructure Company in Yangon

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Job Type: Permanent
Location: Yangon
Industry: Account Management, Marketing, Sales & Business Development
Salary Detail: Up to 2,000,000 MMK plus Phone allowance, Health insurance, Annual bonus (variable)
Reference: MHTU016841

Job Description

​Assistant Key Account Manager at an International Telecom Infrastructure Company in Yangon

  • Responsible for Key Account management (technical support, customer service, maintain and generate revenue from existing big customers)

  • Up to 2,000,000 MMK plus Phone allowance, Health insurance, Annual bonus (variable)

The Role

The ideal candidate will be responsible for taking care of existing key accounts to make sure the good relationship with them, supporting technical solutions and handling complaints and cases

About the Company

Our client is one of the biggest Telecom infrastructure companies based in South East Asia. Already set up in Myanmar for about 7 years and has branch office in Mandalay. Their key clients are Telecom operators of MPT, Atom, Ooredoo, etc.

Description

  • Build up relationship and maintain key customers at all levels in terms of CRM and Customer Retainment system

  • Plan, prepare and meeting up with key clients regularly to maintain the relationship

  • Advising and supporting key clients to make sure the customers’ needs in terms of technical support

  • Working closely with cross functional departments of Accounting team to support strategies, sales plans, & business plans

  • Perform as a main person to help solving the Key clients’ need and to report to Operations, Technical team according to the issues

  • Report to Director of Marketing (Key Account department), an individual role

Requirements

  • Minimum 3 - 4 years of working experience within Telecom Operators and service providers (Infrastructure, VAS service, ISP, etc.) and can consider service industries as well (E.g.; Hotels, M&E service, Construction, Elevator and Lift, etc.)

  • Bachelor’s degree holder in Electronics Engineering or Mechanical Engineering, can consider related technical degree as well

  • Mandatory Advanced English

  • Skill: Presentation skills, Service acumen, someone who understands After sales process, Contract terms

Benefits

Basic salary plus Phone allowance, Health insurance, Variable Annual bonus

Career Growth Opportunities

Together with the growth of the company, the ideal candidate will have bigger assignments on key clients and career development program

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