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Customer Service Assistant at a Leading Logistics Service Company in Myanmar

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Job Type: Permanent
Location: Yangon
Industry: Call Center & Customer Service, Supply Chain, Logistics & Transport
Salary Detail: 600,000 MMK + Other Benefits and Allowances
Reference: YAUNG60387

Job Description

Customer Service Assistant at a Leading Logistics Service Company in Yangon, Myanmar

  • Responsible for managing customer inquiries, coordinating shipments and ensuring accurate documentations

  • 600,000 MMK + Other Benefits and Allowances

The Role

The ideal candidate will handle customer inquiries, assist in coordinating shipments, and ensure a smooth customer experience from beginning to end, representing the organization to customers and other external sources

About the Company

Our client is one of the market’s leading freight forwarding and logistics service providers in Myanmar. They act as an authorized service contractor for an international logistics and supply chain solution company


  • Communicate with customers to arrange the cargo flow

  • Update the system data and issue the bill of lading

  • Address and resolve customer problems or complaints

  • Prepare monthly reports and calculate service costs

  • Explore other occupations related to these activities


  • Proven experience as a customer service assistance or in a similar role

  • Strong ability to communicate, present, and influence effectively at all organizational levels

  • Proficiency in English

  • Excellent knowledge of MS Office

  • Understanding of international shipping and freight forwarding processes. Quick learner with a passion for career development

  • Ability to handle multiple tasks and work effectively in a fast-paced environment

  • Detail-oriented with strong problem-solving skills

  • Proficiency in English


Other benefits & bonuses

Career Growth Opportunities

This role offers an exciting opportunity to work with a dynamic team and contribute to the growth of a leading logistics company while advancing your long-term career path

For more information contact Ye Myat Htet Aung on Telegram @ymha99