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Customer Service Executive at Asia’s Leading Transport and Logistics Service Company in Yangon

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Job Type: Permanent
Location: Yangon
Industry: Customer Service, Call Center & Customer Service, Supply Chain, Logistics & Transport
Salary Detail: Up to 1,000,000 MMK plus benefits and allowances
Reference: MHTU59219

Job Description

​Customer Service Executive at Asia’s Leading Transport and Logistics Service Company in Yangon

  • Responsible for Import / Export process, Documentation, Customer Service

  • Up to 1,000,000 MMK plus benefits and allowances

The Role

The ideal candidate will be responsible to handle the entire import/export process while supporting the requirements of the relevant teams. Report to Logistics / Supply Chain Manager

About the Company

Our client is one of Asia’s leading Transport and Logistics services providers specializing in 3PL services and end-to-end transport services


  • Manage the entire import/export process, ensuring timely completion and adherence to customer requirements

  • Review shipping documents, identify missing points, and provide guidance to customers to resolve any issues

  • Collaborate with different departments such as booking, customs clearance, operations, and accounts to ensure smooth workflow and timely job completion

  • Handle customer complaints effectively, addressing their concerns and meeting deadlines for customer requirements

  • Monitor and track shipments, providing timely reports on their progress


  • Minimum 2 years of working experience within a Logistics background, preferably from Custom Clearance experience, Freight or Cross Border services

  • Bachelor’s degree holder, with a preference for a Diploma in Logistics & Supply Chain Management or Shipping Management

  • Mandatory Business English level

  • Proficiency in Microsoft Office (Word, Excel) and email, along with Myanmar/English font typing skills

  • Unique requirement: Stationed in Thilawa SEZ and someone who can work with Industrial Zone


Basic salary plus Ferry benefits, Phone allowance, and Annual bonus

Career Growth Opportunities

A chance to work with a globally representative company and explore career development opportunities within the organization

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