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Customer Services Manager at a Successful Global Insurance Company in Yangon

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Job Type: Permanent
Location: Yangon
Industry: Banking & Financial Services, Customer Service / Call Centre, Repatriates
Salary Detail: Up to 3,000,000 MMK + Annual Performance bonus + telephone + other allowances
Reference: KCH015215

Job Description

Customer Services Manager at a Successful Global Insurance Company in Yangon

  • Responsible for supervising and managing the customer service team, training staff members to provide the highest standards of customer services

  • Up to 3,000,000 MMK + other allowances

About the Company

Our Client is one of the fastest growing global insurance company that provides the best service.

The Role

  • Managing the Company’s on boarding/servicing of agents/ sales staff and operation staff

  • Coordinate with operations and sales teams for payout of commissions, sales incentives to all sales staff or agents

  • Delivering a comprehensive service to inquiring customers

  • Keeping a record of customer interaction and details of actions taken

  • Communicating with internal teams to discuss sales targets

  • Prepare the reports and data related to the customer service and operations functions

Requirements

  • At least 5 years and above experiences with Customer service and Call Center Operations experience in Banking, Telecom and Hotel background

  • Bachelor’s degree is a must

  • Good co-ordinations skills and process management skill

  • Strong communication over both spoken and written English with Presentation skills

Benefits

Annual Performance bonus + telephone + other allowances

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with them

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees

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