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End User Support Personnel at an International Telecom Services Company in Yangon

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Job Type: Permanent
Location: Yangon
Industry: Helpdesk & Support, IT & Telecommunication
Salary Detail: Up to 1,500,000 MMK plus other benefits
Reference: YAU60056

Job Description

​End User Support Personnel at an International Telecom Services Company in Yangon

  • Providing technical assistance and support to end users within the organization

  • Up to 1,500,000 MMK plus other benefits

About the Company

Our client is an international telecom services company in Myanmar to provide innovative Information and Communication Technology solutions and services

The Role

  • Diagnose and resolve hardware, software, and network-related issues encountered by end users, ensuring minimal disruption to their workflow

  • Install, configure, and maintain computer hardware components, peripherals, and accessories such as desktops, laptops, printers, scanners, and mobile devices

  • Ensure compliance with security policies and protocols to safeguard user accounts and sensitive information

  • Develop user manuals, guides, and tutorials to support ongoing user education and adoption of new technologies

  • Offer remote assistance and troubleshooting for end users working in remote or off-site locations, utilizing remote desktop tools and collaboration software to resolve issues efficiently


  • Bachelor’s degree in computer science, Information Technology, or related field preferred

  • Proven experience in a technical support role, preferably in a corporate or enterprise environment

  • Strong knowledge of computer hardware, software, operating systems

  • Excellent communication skills, both verbal and written, with the ability to convey technical information clearly and effectively to non-technical users

  • Ability to work independently and collaboratively in a fast-paced environment, multitasking and prioritizing tasks effectively to meet deadlines and SLAs


Other allowances


A rapidly growing organization which will allow your future to grow simultaneously with them

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees

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