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Head of Customer Care for a Well-Known Electronics Distributor in Yangon

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Job Type: Permanent
Location: Yangon
Industry: Engineering, Electrical & Electronics
Salary Detail: Up to 3,500,000 MMK + Allowances
Reference: TMY59473

Job Description

Head of Customer Care for a Well-Known Electronics Distributor in Yangon

  • Responsible for all aftersales service operations, budgets, compliance, and customer satisfaction for efficient technical support

  • Up to 3,500,000 MMK plus allowances

The Role

Exciting for candidates with a strong background experience in aftersales service for home appliances and great customer service mindset

About the Company

Our client is a large electronics distribution company with a wide variety of international brands and products, well known Nationwide 


  • Manage service calls, spare parts, and expenses

  • Supervise internal service teams and customer solutions

  • Enhance repair standards and customer satisfaction

  • Share technical knowledge with teams and network

  • Improve service policies and systems based on products and agreements

  • Report to Head of Operations regularly


  • Bachelor’s degree in mechanical engineering or any relevant field 

  • At least 7 years of Home Appliance aftersales service and management experience

  • Any qualification or certification in Sales Management

  • Proficient in problem solving and working within deadlines


Other allowances

Career Growth Opportunities

Work for a dynamic work environment, a global company with competitive compensation, and ongoing learning opportunities

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