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Sales and Customer Service Manager at a Leading Asia’s Transportation and Logistics Service Company in Yangon

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Job Type: Permanent
Location: Yangon
Industry: Sales, Logistics, Sales & Business Development, Supply Chain, Logistics & Transport
Salary Detail: Up to 2,500,000 MMK plus other benefits and allowances
Reference: MHTU017489

Job Description

​Sales and Customer Service Manager at a Leading Asia’s Transportation and Logistics Service Company in Yangon

  • Responsible for the role in the success of the company by driving revenue growth, maintaining strong customer relationships, and ensuring high levels of customer satisfaction

  • Up to 2,500,000 MMK plus other benefits and allowances

The Role

The ideal talent will be responsible for 2 main scopes of driving sales growth while maintaining CRM to ensure high-end customer satisfaction

About the Company

Our client is one of the leading Asia Freight Forwarding companies in Yangon with coverage across all transportation service channels including Air Freight, Sea Freight, and Cross Border services. Additionally, they have the product design for 3PL services such as Warehousing, Contract Logistics, etc.


  • Developing and implementing sales strategies to achieve revenue targets and objectives

  • Building and maintaining strong relationships with key customers and clients

  • Identifying new business opportunities and driving business development initiatives

  • Coordinating and managing the sales team to ensure they meet their individual and team sales targets

  • Conducting regular market research and competitor analysis to stay up-to-date on industry trends and developments

  • Participating in industry events and conferences to network and promote the company

  • Ensuring high levels of customer satisfaction and retention by providing exceptional customer service and support

  • Managing the customer service team to ensure timely and effective resolution of customer issues and concerns

  • Developing and implementing customer service policies and procedures to optimize customer experience

  • Conducting regular customer feedback surveys and analysis to identify areas for improvement

  • Collaborating with other departments to ensure seamless service delivery and customer satisfaction

  • Coordinating with operations teams to ensure timely and accurate service delivery to customers


  • Bachelor's degree in business administration, marketing, logistics, or a related field

  • Minimum 4 years of experience in sales and customer service management, preferably in the logistics and freight forwarding industry

  • Business English is mandatory

  • Ability to work in a fast-paced and dynamic environment and Willingness to travel as needed


Basic salary plus competitive benefits and allowances

Career Growth Opportunities

Together with the growth of the company, the ideal talent will have a chance to explore a career development plans and be a part of pioneer management member

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