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Senior Operations Manager at a Well-known Insurance Services company in Yangon

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Job Type: Permanent
Location: Yangon
Industry: Banking & Financial Services, Insurance
Salary Detail: Up to 2,000,000 MMK plus other allowances
Reference: KCH60060

Job Description

​Senior Operations Manager at a Well-known Insurance Services Company in Yangon

  • Responsible for supporting the Head of Operations in managing and optimizing the operational functions of the organization.

  • Up to 2,000,000 MMK plus other allowances

The Role

Great Opportunity for an experienced Insurance Operation Expert who is willing to drive continuous improvement initiatives to enhance productivity, quality, and customer satisfaction in the organization.

About the Company

Our client is an Insurance Services company which is mainly providing the best practices of insurance products to the customers in Myanmar.


  • Supervise and lead diverse teams under operations department, providing guidance, support, and performance feedback to ensure the successful execution of operational activities.

  • Collaborate with cross-functional teams such as sales, finance, human resources, to streamline processes, optimize resource allocation, and improve overall efficiency.

  • Monitor key performance indicators (KPIs) and operational metrics to track performance, identify areas for improvement, and implement corrective actions as needed.

  • Manage day-to-day operational activities, including fraud investigation, and customer service operations.

  • Develop and implement policies, procedures, and standards to ensure compliance with regulatory requirements, industry standards, and best practices.


  • At least 5 years of working experience in operations management, with a track record of successfully leading operational teams and driving process improvements.

  • Bachelor's degree in operations management, business administration or a related field.

  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels of the organization.

  • Ability to engage in multi-tasking effectively and work well under intense pressure.

  • Native Burmese with a fair communication in written and oral skills in English


Annual Performance Bonus + Other Attractive Allowances

Career Growth Opportunities

An appealing career growth opportunity that the candidate could get through this company.

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