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​Service Assurance Engineer (IT Tools) at an International Telecom Services Company in Yangon

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Job Type: Permanent
Location: Yangon
Industry: Engineer - Network, Network & Systems, IT & Telecommunication
Salary Detail: Up to 1,800,000 MMK
Reference: YAU016491

Job Description

Service Assurance Engineer (IT Tools) at an International Telecom Services Company in Yangon

  • Support and Maintenance of Netboss XT, Netboss PM, HP Tools

  • Up to 1,800,000 MMK

About the Company

Our client is an international telecom services company in Myanmar to provide innovative Information and Communication Technology solutions and services.

The Role

  • Responsible as an Administrator for maintaining HPSM, SiteScope, OMI, NNMI, BPM, RUM, UMCB, TeMIP, uCMDB, BSM tool and Change Management system, Netboss XT, Netboss PM, AppDynamics and ESRI EMAPs systems

  • Plan and implement upgrade (along with existing Ticketing, Change, Service Outage modules)

  • Be part of ongoing Projects to upgrade Netboss XT and Netboss PM to new VM platform

  • Coordinating and maintaining various system Integrations with HP tool suite like billing system, Mobile App, Web Portal, SSHR, Huawei ICTOM, etc.

  • Carry out several new multi-vendor device integrations to Netboss XT for FM and Netboss PM for performance monitoring

  • Co-ordinate and Plan with various vendors and Planning teams to deploy various CRs on HP tools modules

  • Be part of and deploy new tools and systems like BMC discovery and Sev One Data Insight

  • Prepare new dashboards/ Update ISP graphs as per team requirements


  • Bachelor of Science (Computer Science) or Information Technology

  • Minimum 5 Years’ experience on the same role

  • Perform as negotiator with strong analytical, problem solving and organizational abilities

  • Strong knowledge of mobile telecom domain, e2e business processes and IT mapping of the same across BSS, OSS and Enterprise landscape

  • Sound knowledge of production environment management parameters such as high availability, incident management, supports SLAs and KPIs

  • Rich experience of network operations processes, right from monitoring to production deployments and post-production incident management support


A rapidly growing organization which will allow your future to grow simultaneously with them

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees

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