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Technical Support Engineer at an International Distribution Company in Yangon

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Job Type: Permanent
Location: Yangon
Industry: Engineer - Hardware, IT & Telecommunication
Salary Detail: Up to 2,000,000 MMK plus other benefits
Reference: YAU60187

Job Description

Technical Support Engineer at an International Distribution Company in Yangon

  • Execute in-sales and post-sales technical support service for our customers in whole Myanmar

  • Up to 2,000,000 MMK plus other benefits

About the Company

Our client is an international distribution company in Myanmar to provide quality video surveillance equipment

The Role

  • On-site or remote troubleshooting for customers with quick response and make sure all the issues should be resolved in time

  • Coordinate with the experts in headquarters to analyse some tricky technical issues until all the issues be resolved

  • Training customers on installation, configuration and deployment knowledge for our products and solutions, prepare necessary documents for the training course

  • Involve in project POC actions, potential risk survey for project delivery and highlight the risks to management team

  • Responsible of FAE (Failure Analysis Engineer) role when deal with field quality issues, assist HQ colleagues to do field analysis until root cause be found, follow up the 8D report be confirmed


  • Bachelor’s degree in Information Technology or a related discipline

  • Excellent customer service orientation and a strong sense of service delivery

  • Knowledgeable in CCTV systems, networking, and Linux operations and maintenance

  • Robust quality assurance (QA) skills with field application engineering (FAE) capabilities

  • Highly adaptable learner with the ability to work autonomously and a keen interest in low-voltage technologies


Other allowances


A rapidly growing organization which will allow your future to grow simultaneously with them

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees ​

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