After Sales Service Manager at a Growing EV Automotive Business in Yangon

Job Description

After Sales Service Manager at a Growing EV Automotive Business in Yangon 

• Lead after-sales service operations across vehicle maintenance, PDI, spare parts, and EV technical support while driving customer satisfaction and service excellence
• Up to 4,000,000 MMK + Other Allowances 

The Role

Ideal for an experienced automotive after-sales leader to take overall responsibility for service operations and build a high-performing team across technical service, vehicle preparation, and spare parts functions. This is an excellent opportunity for a hands-on manager with strong automotive technical knowledge and a passion for the evolving Electric Vehicle (EV) industry

About the Company

Our client is a leading global automotive company with a rapidly growing presence in the Electric Vehicle (EV) market. The business is focused on delivering advanced automotive technology, reliable products, and high-quality customer experiences through its expanding operations in Myanmar

Description

• Take overall responsibility for the operational performance of the After Sales Service Department
• Lead and coordinate three key functions: Service Maintenance, Vehicle Preparation & PDI, and Spare Parts & Inventory
• Establish and maintain high standards of technical repair, vehicle servicing, and workshop performance
• Monitor and improve Customer Satisfaction Index (CSI) through effective service processes and customer-focused initiatives
• Ensure efficient handling of technical issues, diagnostics, repairs, and after-sales service requirements
• Develop and implement technical and customer service training programs for service teams
• Build team capability in advanced EV technologies, diagnostic systems, and high-voltage safety procedures
• Monitor service performance, identify operational gaps, and implement continuous improvement initiatives
• Work closely with internal teams to ensure smooth coordination between service, parts, vehicle preparation, and customer-facing functions
• Ensure compliance with relevant automotive service standards and high-voltage EV safety requirements
• Drive a strong culture of technical excellence, customer service, and operational efficiency

Requirements

• Bachelor’s Degree in Automotive, Mechanical, or Electrical Engineering
• MBA or Master’s degree is an advantage
• 5–8+ years of management experience in automotive after-sales service
• Experience with EVs or premium automotive brands is highly preferred
• Strong knowledge of automotive diagnostics, repair processes, and modern service technologies
• Good understanding of high-voltage battery systems and EV safety regulations
• Proficient in MS Office and Dealer Management Systems (DMS)
• Strong leadership, team management, and problem-solving skills
• Professional fluency in English 
• Strong customer service orientation with the ability to drive service quality and CSI performance

Benefits

Other allowances

Career Growth Opportunities 

Opportunity to take a leading role in a growing industry in Myanmar 

​For more information, contact Tun Chit on WhatsApp/Telegram at +95-9-777-001-918