CRM Manager at a Well-known Retail Business in Yangon, Myanmar

Job Description

CRM Manager at a Well-known Retail Business in Yangon, Myanmar

• Responsible for developing and managing customer relationship strategies to enhance loyalty, improve customer retention, and drive personalized engagement across all retail touchpoints
• Up to 2,000,000 MMK and other allowances

The Role

Excellent opportunity for a well-experienced CRM Manager who is looking for a challenging and rewarding career. Our client is looking for a seasoned individual to join their team in Yangon

About the Company

Our client is a successful organisation with high market position which will allow your career as a CRM Manager to grow together with the organisation.

Description

• Develop and manage CRM strategies to improve customer retention, loyalty, and lifetime value
• Oversee customer data segmentation and analysis to support personalized campaigns and targeted promotions
• Manage CRM platforms and tools, ensuring accurate data, smooth operations, and system optimization
• Collaborate with marketing, retail, and operations teams to enhance customer journey and engagement across all touchpoints
• Track CRM performance metrics and provide insights to refine programs and improve customer experience

Requirements

• At least 4 years of experience, 2 years of managerial experience in related industry
• Bachelor’s degree holder and other related qualifications will be advantaged
• Communicable English is preferred
• Must have strong data analysis and customer segmentation skills to design effective CRM strategies and deliver personalized customer experiences

Benefits

Attractive Allowances

Career Growth Opportunities

Career growth opportunities include advancement into Senior CRM Manager or Head of Customer Experience roles, overseeing broader loyalty, data, and customer engagement strategies across the organization

For more information, contact Chu Nandi on Telegram @ChunandiMW