Customer Communication Executive at a Leading Insurance Company in Yangon, Myanmar

Job Description

Customer Communication Executive at a Leading Insurance Company in Yangon, Myanmar

• Responsible for managing client communication, handling inquiries, and providing accurate policy information while ensuring a high level of customer satisfaction
• Up to 1,500,000 MMK and Other Allowances

The Role

Excellent opportunity for a well-experienced Customer Communication Executive who is looking for a challenging and rewarding career. Our client is looking for a seasoned individual to join their team in Yangon.

About the Company

Our client is a successful international organisation with high market position, which will allow your career as a Customer Communication Executive to grow together with the organisation

Description

• Support and execute initiatives that elevate the overall customer experience across events, campaigns, and communications
• Develop and implement communication strategies that effectively promote retention and encourage customers to join or stay active in the loyalty program
• Develop and implement communication strategies that effectively promote retention and encourage customers to join or stay active in the loyalty program
• Track and analyse the results of campaigns, preparing reports and insights for the Communication Manager to guide future improvements.

Requirements

• At least 3 years of experience in related industry
• Bachelor’s degree holder and other related qualification will be advantaged
• Business English is a must
• Strong interpersonal skills for building relationships

Benefits

Attractive Allowances

Career Growth Opportunities

A Customer Communication Executive can advance into roles like Customer Success Specialist, Account Manager, or CRM Executive by strengthening communication skills, learning CRM tools, and understanding customer experience metrics

For more information, contact Min Hein Zaw on telegram @MHZMyW