Visa Operations Associate at a Leading Outsourcing & Corporate Secretarial Services Firm in Yangon, Myanmar

Visa Operations Associate at a Leading Outsourcing & Corporate Secretarial Services Firm in Yangon, Myanmar

• Primary Report to: Head of Operations
• Secondary Report to: Government Relations & Operations Manager
• Up to 400,000 MMK plus other benefits

Key Areas of Responsibility

• Enter and update case data accurately in trackers, systems, and case files.
• Prepare routine reports on case status, deadlines, and document movement, as directed by the Executive.
• Assist in preparing and organizing documents for visa, Stay Permit, Form C, FRC and other immigration applications, following the checklist and guidance provided by the Executive.
• Check documents and applications for completeness and obvious errors before they are passed on for review.
• Travel to government offices, embassies, and other external locations to deliver and collect documents.
• Occasionally accompany or represent the team in submitting documents to government officers and follow their instructions on the spot.
• Support the tracking of deadlines and case status and flag anything missing or unclear to the Executive promptly.
• Communicate with clients on routine, well-defined updates (for example, confirming receipt of documents or a submission date), and refer other client queries to the Executive.
• Manage multiple documents and deadlines at once, including during busy periods, without letting accuracy slip.
• Learn the standard procedures and requirements for each visa and permit type and build toward handling routine cases with less supervision.

Requirements

• Fresh graduates are welcome to apply; no prior experience required.
• Good English communication skills, both written and spoken.
• Good computer literacy, including Microsoft Office and comfort learning new online systems and digital tools.
• Strong attention to detail, particularly for data entry and document checking.
• Fast learner, comfortable picking up new processes and government procedures on the job.
• Willing and able to travel locally for document delivery and collection, and to deal with government officers occasionally.
• Able to stay organized and accurate under pressure and tight deadlines.
• Adaptable, proactive, and responsible, with a willingness to learn and take direction well.

Benefits 

Annual Salary + Health Insurance (Eligible after probation period) + Other benefits

Highlights 

Fun and international working environment with lots of new things to learn. Intensive training for all new staff. 

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees. Moreover, Efficient training, chance to learn new skills on the job, high chance to be promoted depending on performance.