Deputy General Manager at a Leading Service Driven Business in Laos

Job Description 

Deputy General Manager at a Leading Service Driven Business in Laos

• This role is responsible for supporting the full operational and strategic management of the business, acting as second-in-command to the General Manager while ensuring business continuity, efficiency, and profitability.
• Salary up to $4,000

The Role

The ideal candidate is a strategic, analytical, and people-focused leader with strong cross-functional management capabilities. The role requires a strong understanding of operational processes, financial planning, fleet or asset-heavy operations, and leadership development. The Deputy General Manager will champion efficiency, digital transformation, and performance culture across multiple teams and based in Laos

About the Organization

The employer operates a nationwide fleet service business with multiple departments, including operations, fleet, finance, HR, and customer service. The organization emphasizes operational excellence, commercial performance, and alignment with global-quality compliance standards

Description

• Assist the General Manager with overseeing service operations and strategic direction
• Lead cross-functional teams to drive operational efficiency and business improvement
• Ensure compliance with corporate standards, local regulations, and operational policies
• Support key decision-making through scenario planning, data analysis, and performance monitoring
• Represent the General Manager when required

HR Responsibilities

• Support a high-performance, accountable culture across all teams
• Develop leadership capabilities within direct reports
• Ensure team structure and KPIs align with operational and strategic goals.

Knowledge Responsibilities

• Maintain updated knowledge of operational standards, compliance, fleet management practices, and financial analysis
• Act as a subject-matter resource for cross-departmental matters
• Support scenario planning and long-term visioning. Functional Responsibilities
• Facilitate coordination among key departments: operations, fleet, finance, HR, and customer service
• Support commercial strategy and key account relationships
• Enhance operational efficiency across the asset lifecycle, including maintenance
• Champion digital tools and process improvements to reduce manual workflows
• Uphold compliance requirements and operational risk standards. Financial Responsibilities
• Assist in monitoring and managing annual budgets
• Support financial reporting, cost control, and profitability targets.

Internal/External Interactions

• Internal: General Manager, department heads, operational teams, and support functions such as HR, Finance, and IT. External: Clients, suppliers, insurance providers, and other strategic partners.

Travel Requirements

• Occasional travel to branches
• Possible international travel for regional meetings and training

Requirements

• Master’s or bachelor’s degree in business, Economics, or related field
• Minimum 12 years of working experience, at least 3 – 5 years of working experience in similar position and business model or directly related field
• Strong communication and interpersonal skills, capable of influencing team members and stakeholders
• Adaptable, resilient, and capable of performing in challenging situations
• Excellent command of English.

Benefits

Allowances and Bonuses

Career Growth Opportunities

Opportunity to step up into General Manager level to lead the entire market.

For more information, contact Derek Aung on Telegram at @Derek9000