Asst: IT Manager (Business Process Automation) at the International Logistic Company in Yangon

Job Description

Asst: IT Manager (Business Process Automation) at the International Logistic Company in Yangon

• Responsible to support BPM track lead and Digital Business Track lead related activities and processes
• Up to 3,500,000 MMK plus Performance Bonus

About the Company

Our client is the international logistic company providing the excellent customer services

The Role

• Support administrative tasks, including ticket creation, UAT, follow-ups, and coordination between Regional and Global IT teams
• Maintain a single source of truth for SOPs, user guides, rules, and policies related to system usage
• Facilitate regular joint touchpoint meetings with business stakeholders and record meeting minutes as needed
• Monitor countries to ensure compliance with local rules, regulations, and standard operating procedures
• Foster positive relationships with business teams and country BPMs
• Collaborate with business stakeholders and country counterparts on business processes, performance monitoring, reporting, analysis for improvement, solutioning, and governance

Requirements

• Bachelor’s degree in information technology, Computer Science, or a related field
• Minimum 3-5 years’ experience as a Business Analysis and Project Coordinator, preferably in e-commerce, digital marketplace, or SaaS platforms
• Strong experience in BPM track leads to investigating Problems/issues reported by end users for related business processes or systems issues
• Good at assisting in the ongoing review of Business Process Quality and work out potential solutions with BPM track leads to increased productivity
• Experience in Support Digital solutions/Projects throughout the roll-out, UAT, Training, Implementation and BAU stages

Benefits

Ferry and Other Allowances

Highlights

A rapidly growing organization which will allow your future to grow simultaneously with them

Career Growth Opportunities

Together with the growth of company business, there are a lot of potential for career development of the employees